Publish a cloud-to-cloud device

Cloud-to-cloud devices communicate with both SmartThings Cloud and the third-party cloud service.

You can publish your device by applying for Works with SmartThings certification or registering for SmartThings compatibility.

For SmartThings certified devices

Step 1. Request to publish

Follow the below steps to request certification via Developer Workspace.

  1. In Developer Workspace, go to Publish > Cloud-to-cloud Device and click + NEW.
  2. Select SmartThings Certified as a publication type.
  3. Enter basic information about the cloud-to-cloud device. C2C Certification create
    • Select a Connector name. You can view the connector information in detail.
    • Select a Device you want to request to be certified. You can view the device information in detail.
    • Select the country in which you want to deploy your device.
  4. Fill in the Catalog information fields. This information will be provided to the end users by the application. C2C Certification catalog
    • English (United States) is set as Supported language. If you want to add other languages, click Add.
    • Select the Category for your device.
    • Enter the Model IDs which must be alphanumeric. To add multiple IDs, use a forward comma e.g., ABC123, DEF456.
    • Enter the Display name for the device or Connector in as many languages as applicable. It represents your device or Connector on the SmartThings app.

      NOTE

      We recommend that a display name of your Connector be a combination of your company’s brand name and the product’s specific name such as its website or app name. For example, “Samsung SmartHome”, “Samsung SmartCam”.

    • Upload the Product image as a PNG(.png)file and it must be 324x182.
    • Enter the Product launch date, which is the date of the market launch of the device.
  5. Fill in the Additional information fields. This information will help the Certification Expert configure the device environment. Clear and comprehensive details will expedite the certification process. C2C Certification additional
    • Self-test result file - When self-publishing your device, Developer Workspace automatically generates a self-assessment based on capabilities of your device. Download self-assessment checklist, test the checklist and upload the result file as an Excel file (.xlsx).
    • Accessory requirements - The Certification Expert must configure the device environment. To assist in this task, provide details on how to test the device features. If the configuration requires accessories that are not on the market, please include them in your shipment; for example, “WiFi Router supporting 5Ghz, Magnetic tape, E26 socket mount.”
    • Power source - Though the Global Certification Center can accommodate a variety of power supply specifications (for different countries), make sure to notify us explicitly if you need a special power source. If you have an external power supply, enclose it in your shipment, for example, “Power Supply / Input 100-240V AC 1.5A, 50-60Hz / Output 19V DC 4.74A.”
    • Your additional comments - Let us know of any other features, or any precautions, we should take while configuring and testing your device. Accurate, relevant, and detailed information helps to expedite certification. For example: “Don’t use on wet ground. Press power button for 5 seconds to reset the device.”
    • Device manual - This device manual should be written in English and include detailed information to help our certification team set up and test this device.
    • Read the Terms and conditions. We maintain strict confidentiality on the information pertaining to your device, the problems and solutions encountered during the certification process, and the patents and designs. This is effective upon acceptance of the terms and conditions.
  6. Click SAVE.
  7. Please make sure that all information is entered correctly before submitting. Once submitted, it can NOT be changed. If your information is submitted with errors, you must cancel and submit a new one.
  8. Please make sure that you read the important messages and click REQUEST to submit the application to the certification team. You will be able to check the status of your certification process. C2C Certification complete

Step2. Ship your device

IMPORTANT

DO NOT ship your product yet. See below.

Our Certification team will first review the certification information you have submitted. After the first review is completed, your certification application will go into the WAITING FOR DEVICES status. Then you can proceed with the shipping process. This is to ensure that you are not shipping an unauthorized device. Please make sure that the printed product information is attached to the product.

  1. Click Print Now to print a copy of your information you have submitted for certification. C2C Certification complete
  2. Attach it to your device before packaging and shipping it to the Global Certification Center. See below. C2C Certification print
  3. Click CLOSE to return to the list view of your requested certifications. You can check the current status of the certification by clicking on it.

Step3. Set the catalog publish date

Once approved, you may select the catalog publish date. It will automatically be released through the SmartThings app on your designated date.

For SmartThings compatible devices

If you want to register for SmartThings compatibility via Developer Workspace, follow the below steps.

  1. In Developer Workspace, go to Publish > Cloud-to-cloud Device and click + NEW.
  2. Select SmartThings Compatible as a publication type. C2C publication type
  3. Select a Connector name. You can view the connector information in detail.
  4. Fill in the Catalog information fields. This information will be provided to the end users by the application. C2C compatibility catalog
    • Enter the Brand name.
    • Upload the Brand logo image as a PNG(.png)file and it must be 240x240.
  5. Fill in the Additional information fields. This information will help the Certification Expert configure the device environment. Clear and comprehensive details will expedite the certification process. C2C compatibility additional
    • Enter your official Website address.
    • Enter your official Email address.
    • Enter the Model IDs which must be alphanumeric. To add multiple IDs, use a forward comma e.g., ABC123, DEF456.
    • Enter the Catalog publish date (based on UTC), which is the date of the market launch of the device.
    • Read the self-testing instruction and if you have done it, check here.
    • Read the Terms and conditions. We maintain strict confidentiality on the information pertaining to your device, the problems and solutions encountered during the certification process, and the patents and designs. This is effective upon acceptance of the terms and conditions.
  6. Click SAVE.

Approval is provided in 2 business days. If approved, your Connector will be automatically published on your designated date. For more information, see here.


References